FAQ
Is the collar safe for all dogs?
Yes — it’s designed to be safe for small, medium, and large breeds.
Each collar includes beep, vibration, and an optional shock setting, though most dog parents train effectively using just sound and vibration.
How long does shipping take ?
We ship from trusted U.S. fulfillment partners with reliable delivery times based on the shipping option you choose at checkout.
Express Shipping delivers in 1 to 2 business days
Standard Shipping delivers in 3 to 4 business days
Economy Shipping delivers in 5 to 8 business days
Your order will be packed with care and shipped quickly so you and your pup can start training without delay.
What if it doesn’t work for my dog?
No stress — you’re covered by our 30-Day Pawthority Guarantee.
If you're not satisfied, we’ll make it right.
Does it come with instructions?
Yes. Every order includes a step-by-step training guide so you can get started right away.
Can I track my order?
Absolutely. As soon as your order ships, you’ll receive a tracking link via email.
You can also check your status anytime on our Track My Order page.